Customer Feedback

We’d love to hear from you – what you appreciate, but also how we can improve our products and services. Please use the form below to let us know – We only require an institution so we can get in touch if there are any issues we can assist with.

Your name (Optional)

Your email (Optional)

Hospital/Institution (required)

How would you rate the quality of our products?
1 – Significantly worse than expected2 – Slightly below expectations3 – Met expectations4 – Slightly above expectations5 – Exceeded expectations

How would you rate the usability of our products?
1 – Significantly worse than expected2 – Slightly below expectations3 – Met expectations4 – Slightly above expectations5 – Exceeded expectations

How would you rate the customer service you received?
1 – Significantly worse than expected2 – Slightly below expectations3 – Met expectations4 – Slightly above expectations5 – Exceeded expectations

How would you rate the delivery speed and accuracy of your orders?
1 – Significantly worse than expected2 – Slightly below expectations3 – Met expectations4 – Slightly above expectations5 – Exceeded expectations

How would you rate the prices for our products?
1 – Significantly worse than expected2 – Slightly below expectations3 – Met expectations4 – Slightly above expectations5 – Exceeded expectations

How would you rate how well our products or services helped improve your operations?
1 – Significantly worse than expected2 – Slightly below expectations3 – Met expectations4 – Slightly above expectations5 – Exceeded expectations

Is there anything that we could do to improve the service we provide?

Are there any additional products or services that would be of value to you?

_{Horten Medical
The Connectory
701-703 Parramatta Road
Leichhardt NSW 2040}

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_{T: +61 2 9736 3425}
_{E: [email protected]}
_{ABN: 60 116 657 919}
_{ISO 9001 and ISO 13485 certified provider}